The Manse on Marsh serves Arroyo Grande, closer neighborhoods such as such as San Luis Obispo and others. Recently, this independent assisted living community was honored with the prestigious Caring Star award. This award was designed with the purpose of honoring memory care and assisted living communities. The winners are announced based on reviews and consumer ratings as received in Caring.com’s senior care directory.
The Arroyo Grande Assisted community was receiving the award for the second year in a row. In order to qualify for this year’s awards, communities were required to meet three thresholds. First, the communities were required to have positive reviews. If they had negative reviews, they were required to resolve all of them. Secondly, the communities should have received a minimum of one 5-star review from the clients between 1st December, 2014 and 30th September, 2015. Lastly, they were required to have an aggregate average review rate of more than 4 stars.
During the period of review, the Manse had outstanding 5.5-star reviews besides maintaining an average overview of 5-stars. The CEO of Caring.com, Andy Cohen, posited that residents are interested in high-quality senior living services. He continued to say that Caring Stars Award helps them make the right choices. Andy thanked family caregivers and all individuals that participated in sharing their reviews.
According to a research undertaken by Arroyo Grande assisted living, most respondents depended on internet-based consumer reviews relative to professional recommendations. The assisted living’s point system is uniquely built to ensure that residents pay for the care services and required assistance. In addition, the system provides medication management services, bathing and grooming, meal reminders and many other services. This comprehensive care planning system is only offered at the Arroyo Grande assisted living facility.
The CEO and executive director of The Manse on Marsh, Logan Sexton, asserted that the second Caring Star Award was a gesture of the facilities’ commitment to provide resident with better services that adjusts with their needs. Logan went on to thank all families that shared their feedback and said that the facility would continue offering better experiences to the residents that regard The Manse as their home. The Manse on Marsh has private homes, laundry services, attentive caregivers, spacious flats, discrete personal assistance, convenient transportation and many other services. Check them out on Twitter for updates on the facility, as they continue to do their best for the community.